Useful information

Partners:

Bank

Lloyds Bank plc

Cash out

Add funds

not available

Merchant

not available

Currency:

supported currencies:

British Pound Sterling

currency exchange rate:

5,01

Services:

Basic functionality

Registration

Available

Autologin

Available

Money management

Cash-in via bank transfer

Available

Cash-in in cash point

Currently not available

Cash-in with a code

Currently not available

Cash-in via payout panel Collection

Available

Cash-out to a bank account

Available

Cash-out at ATM machine

Currently not available

Cash withdrawal at Cash Out Partners

Available

Vault (transfer to/from)

Available

Automatic transfer to Vault

Available

Payments

E-commerce payments

Currently not available

Peer to peer payments

Currently not available

Transaction history

Available

Transaction confirmation

Available

Contacts management

Currently not available

Data management

Bank account data

Available

Phone number data

Available

Public profile

Available

Tax data

Available

Delivery address data

Available

Invoice data

Available

Settings

Change password

Available

Change e-mail address

Available

Protect application form detaling (administrative rights)*

Available

Automatic transfer to vault

Available

Automatic application blockade

Available

Communication

Reporting issue

Available

Contact data

Available

*Android specific

Customer complaint process:

We want to provide you with the highest standard of customer support, this is why Billon’s Customer Care Team is to help you.

If you wish to make a complaint, please contact our Customer Care Team. You can contact us via our email address support@billonfinancial.com, or click here to submit a request via our contact form.

We unterstand that there may be situations where our Customer Care Team does not meet your expectations.

If you’re not satisfied with our final response provided within 35 business days, you can forward your concerns to the Financial Ombudsman Service.
Full process and Financial Ombudsman Service contact details are described here.